Current Study — 2026

How are small agencies actually turning AI into useful workflows?

We are speaking with owners of boutique marketing, web, design and creative agencies to understand what repetitive work consumes time, how AI is currently being used, where implementation breaks down, and what would make an AI-assisted workflow trustworthy enough to use repeatedly.

Product-development research · Not academic research · No purchase required

The question

Beyond “what can AI do?”

The study is focused on a more practical question: which business workflows are worth improving first, and what prevents owners from deploying them reliably?

The output

Useful diagnosis, not an “AI readiness score”

Where appropriate, participants may receive a concise workflow analysis based on their answers, highlighting a candidate workflow, likely human-review points, and implementation considerations.

Participation

Designed to be low-friction.

01

Short written questionnaire

Approximately 5–8 minutes. Participants can answer asynchronously; a call is not required.

02

Optional follow-up

We may ask a few clarifying questions by email. A phone or video call is optional if the participant prefers it.

03

Optional pilot invitation

Some participants may later be invited to review an early paid implementation concept. Participation never requires a purchase.

Commercial transparency

This is product-development research.

We are evaluating whether a useful commercial product should be built around the problems uncovered in this research. This is not presented as university, government, or academic research.

Please do not provide sensitive information. Do not send passwords, customer records, confidential client material, payment information, proprietary datasets, private employee information, or other sensitive business data.
Who we are looking for

Boutique agency owners and operators.

Marketing agencies Web agencies Branding studios Creative agencies 2–25 person teams Owners / founders / operators

We are especially interested in businesses that have experimented with AI tools but have not yet turned every useful idea into a documented, repeatable workflow.

Research Lead

James Edwin

James leads JTS Product Research and the current AI Workflow Adoption study. The project is focused on learning from real operators before deciding whether a commercial implementation product deserves to be built.

Interested?

Participation begins by email.

We do not need access to your systems, customer data, or confidential files. If you are open to the study, contact us and we will send the written questions.

Contact JTS Product Research